{"id":6527,"date":"2026-05-07T23:51:37","date_gmt":"2026-05-07T23:51:37","guid":{"rendered":"https:\/\/mattiva.com.mx\/?page_id=6527"},"modified":"2026-05-08T00:18:40","modified_gmt":"2026-05-08T00:18:40","slug":"aviso-de-privacidad","status":"publish","type":"page","link":"https:\/\/mattiva.com.mx\/en\/aviso-de-privacidad\/","title":{"rendered":"Aviso de Privacidad"},"content":{"rendered":"
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Privacy Policy - Mattiva<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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1. IDENTITY AND RESPONSIBLE PARTY<\/strong><\/p>

Mattiva is responsible for the processing of personal data collected through its digital platform.<\/p>

For any matters related to this Privacy Policy, you may contact us at:
hola@mattiva.com.mx<\/p>

PERSONAL DATA WE COLLECT<\/strong><\/p>

Mattiva may collect the following personal data depending on how the platform is used:<\/p>

From Travelers:<\/strong>
Full name
Email Address *
Phone number
Payment information (processed through third-party providers)
Reservation-related information<\/p>


From Hosts:<\/strong>
Full name
Email Address *
Phone number
Identificaci\u00f3n oficial (INE, pasaporte u otros)
Professional documentation (certifications, degrees, etc.)
Information related to the experiences offered<\/p>


3. PURPOSE OF DATA PROCESSING<\/strong><\/p>

Personal data will be used for the following purposes:<\/p>

Creating and managing accounts within the platform
Managing reservations and experiences
Verifying the identity and profiles of Hosts
Facilitating communication between users
Processing payments through third-party providers
Improving the user experience within the platform
Complying with applicable legal obligations<\/p>


4. SENSITIVE DATA<\/strong><\/p>

Mattiva does not intentionally collect sensitive personal data.<\/p>

If a user voluntarily provides additional information (such as allergies or medical conditions), it will be under their own responsibility and solely for the purpose of improving their experience.<\/p>

5. DATA SHARING<\/strong><\/p>

Mattiva may share personal information in the following cases:<\/p>

Between travelers and Hosts, only as necessary for the proper execution of the experience
With payment service providers
When required by competent authorities<\/p>

Mattiva does not sell or commercialize personal data.<\/p>

6. COOKIES AND SIMILAR TECHNOLOGIES<\/strong><\/p>

The platform may use cookies and similar technologies to:<\/p>

Improve navigation
Analyze platform usage
Personalize the user experience<\/p>

Users may disable these technologies through their browser settings.<\/p>

7. ARCO RIGHTS<\/strong><\/p>

Users have the right to:<\/p>

Access their personal data
Correct inaccurate or incomplete information
Request deletion of their data when considered unnecessary
Object to the use of their personal data<\/p>

To exercise these rights, users may send a request to:
hola@mattiva.com.mx<\/p>

8. INFORMATION SECURITY<\/strong><\/p>

Mattiva implements administrative, technical, and physical security measures to protect personal data against damage, loss, alteration, or unauthorized access.<\/p>

9. DATA RETENTION<\/strong><\/p>

Personal data will only be retained for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with applicable legal obligations.<\/p>

10. CHANGES TO THIS PRIVACY POLICY<\/strong><\/p>

Mattiva may update this Privacy Policy at any time.<\/p>

Any changes will be published on the platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Aviso de Privacidad – Mattiva 1. IDENTIDAD Y RESPONSABLE Mattiva es responsable del tratamiento de los datos personales que se recaban a trav\u00e9s de su plataforma digital. Para cualquier tema relacionado con este aviso de privacidad, puedes contactarnos en:hola@mattiva.com.mx 2. DATOS PERSONALES QUE RECABAMOS Mattiva podr\u00e1 recabar los siguientes datos personales, dependiendo del uso de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6527","page","type-page","status-publish","hentry"],"yoast_head":"\nAviso de Privacidad - mattiva.com.mx<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mattiva.com.mx\/en\/aviso-de-privacidad\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aviso de Privacidad - mattiva.com.mx\" \/>\n<meta property=\"og:description\" content=\"Aviso de Privacidad – Mattiva 1. IDENTIDAD Y RESPONSABLE Mattiva es responsable del tratamiento de los datos personales que se recaban a trav\u00e9s de su plataforma digital. Para cualquier tema relacionado con este aviso de privacidad, puedes contactarnos en:hola@mattiva.com.mx 2. 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